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NOTICE OF PRIVACY PRACTICES
This Notice is effective on April 14, 2003
Jacaranda Square Dentistry
B. Linda Ongley D.M.D.
1945 North Pine Island Road
Plantation, Florida 33322
954-473-9161
WE ARE REQUIRED BY LAW
TO PROTECT MEDICAL INFORMATION ABOUT YOU
We are required by law to protect the privacy of medical
information about you and that identifies you. This medical
information may be information about health care we provide to
you or payment for health care provided to you. It may also be
information about your past, present, or future medical
condition.
We are also required by law to provide you with this Notice
of Privacy Practices explaining our legal duties and privacy
practices with respect to medical information. We are legally
required to follow the terms of this Notice. In other words, we
are only allowed to use and disclose medical information in the
manner that we have described in this Notice.
We may change the terms of this Notice in the future. We
reserve the right to make changes and to make the new Notice
effective for all medical information that we maintain.
If we make changes to the Notice, we will:
· Post the new
Notice in our waiting area
· Have copies
of the new Notice available upon request (you may
always contact Allyson, our Privacy Officer at
**** 954-473-9161 **** to obtain a copy of the
current Notice)
The rest of this Notice will:
· Discuss how
we may use and disclose medical information about
you
· Explain your
rights with respect to medical information about you
· Describe how
and where you may file a privacy-related complaint
If, at any time, you have questions about information in this
Notice or about our privacy policies, procedures or practices,
you can contact our Privacy Officer Allyson, at ****
954-473-9161****.
WE MAY USE AND DISCLOSE MEDICAL INFORMATION
ABOUT YOU IN SEVERAL CIRCUMSTANCES
We use and disclose medical information about patients
everyday. This section of our Notice explains in some detail how
we may use and disclose medical information about you in order
to provide health care, obtain payment for that health care, and
operate our business efficiently. This section then briefly
mentions several other circumstances in which we may use or
disclose medical information about you. For more information
about any of these uses or disclosures, or about any of our
privacy policies, procedures or practices, contact our Privacy
Officer Allyson, at **** 954-473-9161 ****.
1. Treatment
We may use and disclose medical information about you to
provide health care treatment to you. In other words, we may use
and disclose medical information about you to provide,
coordinate or manage your health care and related services. This
may include communicating with other health care providers
regarding your treatment and coordinating and managing your
health care with others.
Example: Jane is a patient at the health department.
The receptionist may use medical information about Jane when
setting up an appointment. The nurse practitioner will likely
use medical information about Jane when reviewing Jane’s
condition and ordering a blood test. The laboratory technician
will likely use medical information about Jane when processing
or reviewing her blood test results. If, after reviewing the
results of the blood test, the nurse practitioner concludes that
Jane should be referred to a specialist, the nurse may disclose
medical information about Jane to the specialist to assist the
specialist in providing appropriate care to Jane.
2. Payment
We may use and disclose medical information about you to
obtain payment for health care services that you received. This
means that, within the health department, we may use
medical information about you to arrange for payment (such as
preparing bills and managing accounts). We also may disclose
medical information about you to others (such as insurers,
collection agencies, and consumer reporting agencies). In some
instances, we may disclose medical information about you to an
insurance plan before you receive certain health care
services because, for example, we may want to know whether the
insurance plan will pay for a particular service.
Example: Jane is a patient at the health department
and she has private insurance. During an appointment with a
nurse practitioner, the nurse practitioner ordered a blood test.
The health department billing clerk will use medical
information about Jane when he prepares a bill for the services
provided at the appointment and the blood test. Medical
information about Jane will be disclosed to her insurance
company when the billing clerk sends in the bill.
Example: The nurse practitioner referred Jane to a
specialist. The specialist recommended several complicated and
expensive tests. The specialist’s billing clerk may contact
Jane’s insurance company before the specialist runs the tests to
determine whether the plan would pay for the test.
3. Healthcare Operations
We may use and disclose medical information about you in
performing a variety of business activities that we call “health
care operations.” These “health care operations” activities
allow us to, for example, improve the quality of care we provide
and reduce health care costs. For example, we may use or
disclose medical information about you in performing the
following activities:
· Reviewing
and evaluating the skills, qualifications, and
performance of health care providers taking care of
you.
· Providing
training programs for students, trainees, health
care providers or non-health care professionals to
help them practice or improve their skills.
· Cooperating
with outside organizations that evaluate, certify or
license health care providers, staff or facilities
in a particular field or specialty.
· Reviewing
and improving the quality, efficiency and cost of
care that we provide to you and our other patients.
· Improving
health care and lowering costs for groups of people
who have similar health problems and helping manage
and coordinate the care for these groups of people.
· Cooperating
with outside organizations that assess the quality
of the care others and we provide, including
government agencies and private organizations.
· Planning for
our organization’s future operations.
· Resolving
grievances within our organization.
· Reviewing
our activities and using or disclosing medical
information in the event that control of our
organization significantly changes.
· Working with
others (such as lawyers, accountants and other
providers) who assist us to comply with this Notice
and other applicable laws.
Example: Jane was diagnosed with diabetes.
The health department used Jane’s medical information –
as well as medical information from all of the other
health department patients diagnosed with diabetes – to
develop an educational program to help patients
recognize the early symptoms of diabetes. (Note:
The educational program would not identify any specific
patients without their permission).
Example: Jane complained that she did not
receive appropriate health care. The health department
reviewed Jane’s record to evaluate the quality of the
care provided to Jane. The health department also
discussed Jane’s care with an attorney.
4. Persons Involved in Your Care
We may disclose medical information about you to a relative,
close personal friend or any other person you identify if that
person is involved in your care and the information is relevant
to your care. If the patient is a minor, we may disclose medical
information about the minor to a parent, guardian or other
person responsible for the minor except in limited
circumstances. For more information on the privacy of minors’
information, contact our Privacy Officer Allyson at ****
954-473-9161****.
We may also use or disclose medical information about you to
a relative, another person involved in your care or possibly a
disaster relief organization (such as the Red Cross) if we need
to notify someone about your location or condition.
You may ask us at any time not to disclose medical
information about you to persons involved in your care. We will
agree to your request and not disclose the information except in
certain limited circumstances (such as emergencies) or if the
patient is a minor. If the patient is a minor, we may or may not
be able to agree to your request.
Example: Jane’s husband regularly comes to
the health department with Jane for her appointments and
he helps her with her medication. When the nurse
practitioner is discussing a new medication with Jane,
Jane invites her husband to come into the private room.
The nurse practitioner discusses the new medication with
Jane and Jane’s husband.
5. Required by Law
We will use and disclose medical information about you
whenever we are required by law to do so. There are many state
and federal laws that require us to use and disclose medical
information. For example, state law requires us to report
gunshot wounds and other injuries to the police and to report
known or suspected child abuse or neglect to the Department of
Social Services. We will comply with those state laws and with
all other applicable laws.
6. National Priority Uses and Disclosures
When permitted by law, we may use or disclose medical
information about you without your permission for various
activities that are recognized as “national priorities.” In
other words, the government has determined that under certain
circumstances (described below), it is so important to disclose
medical information that it is acceptable to disclose medical
information without the individual’s permission. We will only
disclose medical information about you in the following
circumstances when we are permitted to do so by law. Below are
brief descriptions of the “national priority” activities
recognized by law. For more information on these types of
disclosures, contact our Privacy Officer Allyson at ****
954-473-9161****.
· Threat to
health or safety: We may use or disclose medical
information about you if we believe it is necessary
to prevent or lessen a serious threat to health or
safety.
· Public
health activities: We may use or disclose
medical information about you for public health
activities. Public health activities require the use
of medical information for various activities,
including, but not limited to, activities related to
investigating diseases, reporting child abuse and
neglect, monitoring drugs or devices regulated by
the Food and Drug Administration, and monitoring
work-related illnesses or injuries. For example, if
you have been exposed to a communicable disease
(such as a sexually transmitted disease), we may
report it to the State and take other actions to
prevent the spread of the disease.
· Abuse,
neglect or domestic violence: We may disclose
medical information about you to a government
authority (such as the Department of Social
Services) if you are an adult and we reasonably
believe that you may be a victim of abuse, neglect
or domestic violence.
· Health
oversight activities: We may disclose medical
information about you to a health oversight agency –
which is basically an agency responsible for
overseeing the health care system or certain
government programs. For example, a government
agency may request information from us while they
are investigating possible insurance fraud.
· Court
proceedings: We may disclose medical information
about you to a court or an officer of the court
(such as an attorney). For example, we would
disclose medical information about you to a court if
a judge orders us to do so.
· Law
enforcement: We may disclose medical information
about you to a law enforcement official for specific
law enforcement purposes. For example, we may
disclose limited medical information about you to a
police officer if the officer needs the information
to help find or identify a missing person.
· Coroners
and others: We may disclose medical information
about you to a coroner, medical examiner, or funeral
director or to organizations that help with organ,
eye and tissue transplants.
· Workers’
compensation: We may disclose medical
information about you in order to comply with
workers’ compensation laws.
· Research
organizations: We may use or disclose medical
information about you to research organizations if
the organization has satisfied certain conditions
about protecting the privacy of medical information.
· Certain
government functions: We may use or disclose
medical information about you for certain government
functions, including but not limited to military and
veterans’ activities and national security and
intelligence activities. We may also use or disclose
medical information about you to a correctional
institution in some circumstances.
7. Authorization
Other than the uses and disclosures described above (#1-6),
we will not use or disclose medical information about you
without the “authorization” – or signed permission – of you or
your personal representative. In some instances, we may wish to
use or disclose medical information about you and we may contact
you to ask you to sign an authorization form. In other
instances, you may contact us to ask us to disclose medical
information and we will ask you to sign an authorization form.
If you sign a written authorization allowing us to disclose
medical information about you, you may later revoke (or cancel)
your authorization in writing (except in very limited
circumstances related to obtaining insurance coverage). If you
would like to revoke your authorization, you may write us a
letter revoking your authorization or fill out an Authorization
Revocation Form. Authorization Revocation Forms are available
from our Privacy Officer. If you revoke your authorization, we
will follow your instructions except to the extent that we have
already relied upon your authorization and taken some action.
YOU HAVE RIGHTS WITH RESPECT
TO MEDICAL INFORMATION ABOUT YOU
You have several rights with respect to medical information
about you. This section of the Notice will briefly mention each
of these rights. If you would like to know more about your
rights, please contact our Privacy Officer Allyson at ****
954-473-9161 ****.
1. Right to a Copy of This Notice
You have a right to have a paper copy of our Notice of
Privacy Practices at any time. In addition, a copy of this
Notice will always be posted in our waiting area. If you would
like to have a copy of our Notice, ask the receptionist for a
copy or contact our Privacy Officer.
2. Right of Access to Inspect and Copy
You have the right to inspect (which means see or review) and
receive a copy of medical information about you that we maintain
in certain groups of records. If you would like to inspect or
receive a copy of medical information about you, you must
provide us with a request in writing. You may write us a letter
requesting access or fill out an Access Request Form. Access
Request Forms are available from our Privacy Officer.
We may deny your request in certain circumstances. If we deny
your request, we will explain our reason for doing so in
writing. We will also inform you in writing if you have the
right to have our decision reviewed by another person.
If you would like a copy of the information, we will charge
you a fee to cover the costs of the copy. **** $2.00 per page
****
We may be able to provide you with a summary or explanation
of the information. Contact our Privacy Officer for more
information on these services and any possible additional fees.
3. Right to Have Medical Information Amended
You have the right to have us amend (which means correct or
supplement) medical information about you that we maintain in
certain groups of records. If you believe that we have
information that is either inaccurate or incomplete,
we may amend the information to indicate the problem and notify
others who have copies of the inaccurate or incomplete
information. If you would like us to amend information, you must
provide us with a request in writing and explain why you would
like us to amend the information. You may either write us a
letter requesting an amendment or fill out an Amendment Request
Form. Amendment Request Forms are available from our Privacy
Officer.
We may deny your request in certain circumstances. If we deny
your request, we will explain our reason for doing so in
writing. You will have the opportunity to send us a statement
explaining why you disagree with our decision to deny your
amendment request and we will share your statement whenever we
disclose the information in the future.
4. Right to an Accounting of Disclosures We Have Made
You have the right to receive an accounting (which means a
detailed listing) of disclosures that we have made for the
previous six (6) years. If you would like to receive an
accounting, you may send us a letter requesting an accounting,
fill out an Accounting Request Form, or contact our
Privacy Officer. Accounting Request Forms are available from our
Privacy Officer.
The accounting will not include several types of disclosures,
including disclosures for treatment, payment or health care
operations. It will also not include disclosures made prior to
April 14, 2003.
If you request an accounting more than once every twelve (12)
months, we may charge you a fee to cover the costs of preparing
the accounting.**** $3.00 per statement ****
5. Right to Request Restrictions on Uses and Disclosures
You have the right to request that we limit the use and
disclosure of medical information about you for treatment,
payment and health care operations.
We are not required to agree to your request.
If we do agree to your request, we must follow your
restrictions (except if the information is necessary for
emergency treatment). You may cancel the restrictions at any
time. In addition, we may cancel a restriction at any time as
long as we notify you of the cancellation and continue to apply
the restriction to information collected before the
cancellation.
6. Right to Request an Alternative Method of Contact
You have the right to request to be contacted at a different
location or by a different method. For example, you may prefer
to have all written information mailed to your work address
rather than to your home address.
We will agree to any reasonable request for alternative
methods of contact. If you would like to request an alternative
method of contact, you must provide us with a request in
writing. You may write us a letter or fill out an Alternative
Contact Request Form. Alternative Contact Request Forms are
available from our Privacy Officer.
YOU MAY FILE A COMPLAINT
ABOUT OUR PRIVACY PRACTICES
If you believe that your privacy rights have been violated or
if you are dissatisfied with our privacy policies or procedures,
you may file a complaint either with us or with the federal
government.
We will not take any action against you or change our
treatment of you in any way if you file a complaint.
To file a written complaint with the health department, you
may bring your complaint to the department or you may mail it to
the following address:
DHHS, Officer of Civil Rights
200 Independence Avenue, S.W.
Room 509F HHH Building
Washington DC 20201
If you have any questions please contact Allyson (privacy
officer) at 954-473-9161 |